Here is all you need to know about the Contactless customs clearance Services

Explaining the Customs Clearance Process | Easyship Blog

The customs clearance services keep taking a toll on every trader, as the complex documentation process and the need to be cent per cent accurate is intense! As a part of the shipping industry, you must have realised the importance of customs services by now! In India, most of the government sectors and departments have been using the fruits of ever-developing technology to enhance their services, and the CBIC (Central Board of Indirect Taxes and Customs) is not an exception! The organisation allowed online form submission and applications a long time ago. But in 2020, the COVID-19 pandemic led to the need for contactless customs clearance services meaning no use of offline portals.

Yes, India inspected the need for national lockdown in March 2020, and all the government bodies did their best to comply with the safety norms laid down by WHO. CBIC issued a circular in April mentioning all the details on how the customs department will help the exporters complete all the formalities online. Get assistance on contactless customs clearance services from the best shipping service provider you find in the country.

Important Aspects of Contactless Customs Clearance

With the rules and regulations issued by the CBIC in their circular, you can get the basic idea regarding the factors you need to consider for availing the online customs clearance services. All you have to do is take the help of a reliable CHA (Customs House Agent) who understands the process well enough to help you out!

Acceptance of E-Documents

The CBIC informed all the traders to take the help of electronic communication tools like portable document format (pdf), eGatePass to importers, electronic Out of Charge Copy (eOcC), etc. All these documents and tokens will help you channelise the shipping process through the online portals of the customs department.

EDI Portal

The EDI (Electronic Data Interchange) portal will help you transfer all the scanned copies of your shipping bill, Bill of Lading, commercial bills and other documents needed for getting the customs clearance. You can access this portal yourself by using your trade license, or your CHA will do the same on your behalf.


The ICE GATE portal is accessible by certified CHAs who are registered on the portal. If you avail the services of a reliable shipping company, you will not have to stress over any part of the process. The CHA handles everything and coordinates with you as well as the customs department representatives through this portal.

Role of Shipping Service Providers

The shipping industry plays a vital role in helping the traders get customs clearance through the online portals. If you are not familiar with the norms of the customs department, it is best to hold the helping hand of a reliable service provider who will look after all the documentation and formalities.

  • Get a well-trained CHA at your service by booking your customs services from the service provider.
  • These professionals are well-versed with the regulations of the customs department of almost every country. So, you will not have to worry about facing any trouble or hiccups in the shipping process.
  • Get the facility to store all your customs documents and other bills of the shipping process on the online server of the service provider.

The worsening situation of the COVID-19 pandemic and the economic condition of the world makes it an alarming need to use contactless services in every sector, including the shipping industry. The fact that the world market can come to halt without a well-functioning trade industry is enough to realise the importance of the same. Therefore, you should not take any chances and use the best and most reliable online services to ship your cargo!